Adult access and age requirements
The service is for people aged 18 or older who meet the legal access requirements where they live. Giving an inaccurate age does not establish eligibility.
Access and verification
Additional age checks may be required depending on location. Do not try to bypass an eligibility check. If you believe a child has accessed the service, contact support@candymail.ai with the information needed to locate the account.
Characters and content
Content that exploits minors or attempts to depict them sexually is prohibited. This includes fictional or AI-based content and attempts to generate a character resembling a minor. An anime style does not change the rule.
Report a concern
Identify the account or content reference and explain why you are concerned. Do not forward or republish prohibited material. Moderation, account restrictions, removal and reports to appropriate authorities can follow where required.